Privacy Policy

Simply Telecom respects your privacy. We collect only the information necessary to respond to inquiries, deliver services, and operate our business in compliance with British Columbia’s Personal Information Protection Act (PIPA).

Information We Collect

Contact forms: name, company, phone, email, and project details submitted via our website.
Project records: documentation created while delivering services (drawings, test results, photos, and change logs).
Voluntary correspondence: emails or phone calls you initiate with our team.

How We Use Your Information

We use personal information solely to respond to inquiries, prepare proposals, deliver contracted work, and maintain project records. We do not sell or rent data. We share information only with subcontractors or manufacturers when required to fulfil your project, and only after securing confidentiality obligations.

Analytics & Cookies

Our website may use privacy-minded analytics to understand aggregate usage trends (pages visited, approximate location, device type). No personal identifiers are collected. You can block cookies or analytics scripts through your browser settings without affecting access to the site.

Data Retention & Security

Project records are stored securely for the life of the installation so we can support adds and changes. Access is restricted to authorized Simply Telecom personnel and trusted partners bound by confidentiality agreements. We use encrypted storage, role-based access, and MFA on administrative systems.

Your Rights

You may request access to the personal information we hold about you, ask for corrections, or request deletion where legally permitted. Contact us using the details below and we will respond within a reasonable timeframe.

Questions

For privacy questions or to exercise your rights, contact info@simplytelecom.ca or call 778-313-0602.