Simply Telecom

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Case Studies

Projects & Proof

From temporary event networks and broadcast-ready cabling to business Wi‑Fi, VoIP rescues, and structured infrastructure work, these projects show how Simply Telecom scopes, installs, tests, and supports real commercial deployments across the Okanagan.

Flagship live-event proof

Touchdown Kelowna Festival / BC Lions at the Apple Bowl

Kelowna, BC · June 26 to July 4, 2026

This project shows Simply Telecom’s ability to support large temporary event networks for sports, festivals, production crews, vendor operations, and high-pressure public venues where the wired backbone, wireless coverage, and on-site troubleshooting all have to work together.

Access points

14

POS stations

~30

Event zones

~20

  • • Broadcast-ready infrastructure for game-day and festival operations
  • • Fibre and structured cabling distributed across grandstands, gates, and support areas
  • • Vendor POS, ticketing, and operations connectivity built for a temporary site footprint

Featured live-event proof

Olympic Qualification Event 2025 at the Kelowna Curling Club

Kelowna, BC · December 6 to 19, 2025

International broadcast deployment with temporary internet coordination, full-building Wi‑Fi, inside wiring across both floors, and trailer connectivity for a 1940s-era venue with no usable internal cabling.

  • Large 4K and 8K broadcast file movement to servers in eight countries
  • Approx. 10 wireless access points and guest Wi‑Fi for roughly 2,000 attendees
  • On-site adaptation, extra cable runs, and coverage expansion after live setup changes
See related page

Live Events & Sports Broadcast

Touchdown Kelowna Festival – Temporary Event Network at the Apple Bowl

Built the temporary network backbone for Touchdown Kelowna Festival, supporting BC Lions game-day broadcast operations, ticketing, vendor POS traffic, and festival connectivity across the Apple Bowl site.

Location: Kelowna, BC

Challenge: The event footprint stretched across grandstands, gates, vendor zones, broadcast areas, and guest pathways. The network had to support customer-supplied gear, avoid trip hazards, and still be easy to remove after the festival window closed.

Solution: Simply Telecom established a command centre in the broadcast booth, extended fibre under the field to distribution points behind the grandstands, ran labelled structured cabling throughout the site, and used point-to-point wireless links where physical cable paths would have crossed guest foot traffic.

Outcome: Every cable, fibre run, and connection was tested to support dependable broadcast, POS, ticketing, and event operations across the full festival footprint.

Professional Services

Okanagan Professional Offices – VoIP Rescue & Stabilization

Replaced an underperforming national-carrier VoIP contract with a tailored system that reuses existing phones and connects two offices.

Location: Kelowna & Vernon, BC

Challenge: The client spent months on hold with a national carrier and a “drop-shipped” replacement system that never enabled site-to-site transfers. They were stuck in a three-year agreement and paying for features that didn’t work.

Solution: Simply Telecom audited the phone setup, staged Polycom phones off site, and built new call flows on a Canadian carrier backbone. We forwarded legacy numbers, performed an after-hours cutover, and delivered live training to both offices.

Outcome: Zero downtime during transition, seamless call transfers between locations, and a stable platform that supports future upgrades.

Hospitality & Agritourism

Okanagan Winery – Wireless Bridge vs. Trenching

Linked a new production building to head office with a wireless bridge, avoiding trenching delays and getting the site online quickly.

Location: Summerland, BC

Challenge: The winery’s ISP proposed trenching fiber between buildings—delaying POS, cameras, and fermentation monitoring in the new wing.

Solution: We installed a wireless bridge with surge protection, tied it into existing switching, and extended Wi-Fi and VoIP to the new building.

Outcome: Full connectivity for POS, production sensors, and cameras without trenching or long construction delays.

Retail & Personal Services

Downtown Penticton Salon – Secure Video Door Entry

Replaced a propped-open door with video entry so staff can screen visitors from the back room and keep walk-in clients safe.

Location: Penticton, BC

Challenge: The salon experienced loitering and unsafe interactions at the front door while staff were with clients in private rooms.

Solution: Installed a video intercom with indoor monitor, integrated it with access control, and trained staff on mobile and desktop answering.

Outcome: Locked-door peace of mind, instant visitor visibility, and happier staff who no longer juggle security with guest service.

Hospitality & Campgrounds

Heritage Campsite & RV Park – Park-Wide Wi-Fi

Delivered reliable Wi-Fi across a lakeside RV community after multiple vendors and carriers failed to activate a managed service.

Location: Monte Lake, BC

Challenge: The park invested in a managed circuit but months of attempts from previous contractors and a major carrier failed to distribute signal beyond the office.

Solution: We surveyed the grounds, designed wireless point-to-point links to each cluster of pads, and deployed powered outdoor enclosures with centrally managed Ubiquiti access points. Captive portals and support workflows keep the service manageable for staff.

Outcome: Seamless connectivity across the campground, happier long-term tenants, and a supportable network the staff can manage.

Hospitality & Tourism

Crazy Creek Hot Pools Resort – Starlink Backbone & AI Cameras

Built a multi point-to-point wireless distribution across the resort so each cabin gets its own dedicated access point, with AI camera coverage for remote visibility.

Location: Malakwa, BC

Challenge: The resort had internet at the office, but cabin guests were seeing roughly 5–10 Mbps and inconsistent Wi-Fi, making remote work and reliable streaming difficult.

Solution: We engineered a multi point-to-point backbone from the main uplink to cabin zones, then installed a dedicated wireless access point in each cabin area. We also tied in AI cameras with license-plate analytics so the property can be monitored from anywhere.

Outcome: Cabin speeds improved from about 5–10 Mbps to around 100 Mbps, giving guests steadier internet for work calls, streaming, and everyday browsing. For resort operators and RV/campsite owners, this shows a practical way to extend reliable connectivity, support longer guest stays, and attract work-from-anywhere visitors.

Field video clips

Hospitality & Campgrounds

Halcyon Heights RV & Vacation Rentals – Solar Wi-Fi Expansion

Designed a solar-powered wireless relay to light up remote pads that had no utility power, delivering full Wi-Fi coverage across the property.

Location: Nakusp, BC

Challenge: Several high-elevation RV pads needed Wi-Fi for remote workers but had no power nearby and limited line of sight.

Solution: Using a video site tour, we engineered a solar pole with battery storage, point-to-point radios, and weatherized access points feeding back to the main lodge.

Outcome: Flawless Wi-Fi across the entire campground, happier guests, and no trenching or utility upgrades required.