Book a site walk-through: 778-313-0602Monday to Friday, 9am – 5pm
View contact optionsModern Intercom & Door Entry Experiences for Tenants and Guests
We design and install video and audio intercom systems with mobile apps, cloud directories, and access control integration.
Upgrade door entry with video, mobile credentials, and directory apps that make visiting and managing access frictionless.
Business-only fit
We serve businesses and multi-site properties in the Okanagan. If you're looking for residential internet service, we're not the right fit, but we can coordinate providers and install business-grade networks.
Door Entry & Intercom Systems for Okanagan businesses means a scoped, documented implementation with local support. We prioritize reliable operations, predictable handoffs, and future-ready expansion instead of one-size-fits-all installs.
Visitors expect fast, clear, and secure entry. We help strata, clinics, and office towers replace outdated enterphones with video intercoms, touchscreen directories, and mobile apps that let tenants answer from anywhere.
Our solutions include SIP, PoE, or cellular intercoms depending on infrastructure. We integrate with existing door strikes, access control panels, and cameras so door releases are logged and incidents are easy to investigate.
Management teams receive web portals for directory updates, temporary PINs, and visitor logs. We provide onboarding kits for tenants and after-hours support options when needed.
Who This Service Is Best For
Simply Telecom is built for business and commercial telecommunications projects in Kelowna, the Okanagan, and Nanaimo. We scope installs, upgrades, and support around uptime, documentation, and long-term maintainability.
Best fit
- • Offices moving, expanding, or upgrading business internet, phones, Wi-Fi, and cabling
- • Retail, clinics, hospitality, warehouses, and strata properties needing reliable connectivity
- • Structured cabling, business network installs, and multi-building wireless projects
- • Businesses that want a local telecom contractor for planning, install, and ongoing support
Not the right fit
- • Cracked-screen, mobile device, or walk-in electronics repair
- • General home PC support or one-off residential gadget troubleshooting
- • Residential home Wi-Fi tune-ups without a business/project scope
- • Alarm-only monitoring support when no Simply Telecom project work is involved
Why Door Entry & Intercom Systems Clients Choose Simply Telecom
Video & mobile-first entry
Touchscreen and door station cameras provide clarity, while tenants answer via app, desk station, or phone call.
Directory management made simple
Cloud portals or concierge panels handle name updates, PIN codes, and visitor schedules without extra service calls.
Integrated security posture
Door releases are logged in access control, with optional snapshots or video bookmarks for incident review.
Accessibility & compliance
We implement braille, audio prompts, and TTY compatibility to meet building accessibility standards.
Back-of-house visibility
Wall-mounted monitors or cordless handsets show who is at the door even when staff are working away from reception.
Where This Service Excels
Strata & multi-family
Modernize enterphones, support remote concierge, and manage resident move-in/out with ease.
Medical & professional clinics
Provide secure entry for patients after hours while keeping staff safe and aware of who is arriving.
Commercial office towers
Integrate with tenant fob systems, issue visitor QR codes, and provide lobby attendants with live video.
Gated communities & parkades
Control vehicle gates with LPR cameras, keypad codes, and mobile app credentials.
Boutiques & salons
Keep doors locked until staff see the visitor on back-room monitors, protecting teams without sacrificing service.
Our Proven Process
- Step 01Assessment & hardware selection
Inspect existing wiring, door hardware, and network availability to determine best-fit intercom platforms.
- Step 02Design & approvals
Provide drawings, sample tenant communications, and scope summaries for council or facilities sign-off.
- Step 03Installation & integration
Mount door stations, run cabling or wireless links, configure controllers, and integrate with access control or CCTV.
- Step 04Tenant onboarding
Distribute welcome kits, record training videos, and support residents or staff with app setup.
- Step 05Support & lifecycle management
Offer remote monitoring, directory changes, and annual hardware inspections to keep systems reliable.
What You Receive
Hardware schedule & diagrams
Door station locations, wiring diagrams, and integration notes for locksmiths and contractors.
Directory management SOP
Step-by-step instructions for property managers to add, remove, or temporarily authorize users.
Tenant onboarding toolkit
Email templates, Quick Start guides, and FAQ sheets for residents, staff, or Concierge teams.
Maintenance calendar
Recommended intervals for cleaning cameras, testing door strikes, and applying firmware updates.
Typical Project Scopes
Audio retrofit
Refresh aging buzzer systems with clear audio, new keypads, and directory management.
- Audio door station with vandal-resistant design
- Controller and power supply swap
- Integration with existing strikes or maglocks
- Remote support options for directory changes
Video & mobile upgrade
Add HD video, mobile apps, and cloud directories for a modern tenant experience.
- Touchscreen video intercom with HD camera
- Mobile apps for iOS/Android with push notifications
- Unlimited directory updates via web portal
- Optional PIN/QR codes for couriers
Multi-entry environments
Support campuses with multiple entrances, parking gates, and concierge desks.
- Centralized management for multiple door stations
- Integration with access control & CCTV
- Visitor scheduling with calendar sync
- Priority support and maintenance
Includes redundancy planning and custom scripting for automation workflows.
Resources & Next Steps
Intercom Upgrade Worksheet
Helps councils and facility teams compare retrofit vs. full replacement options.
Tenant Onboarding Email Template
Ready-to-send emails introducing new intercom apps, codes, and support details.
Accessibility & Privacy Checklist for Intercoms
Ensure new systems meet accessibility and privacy expectations before go-live.
Related Services
Office Network Solutions
Design, deploy, and support secure office networks with controller-managed Wi-Fi, VLAN segmentation, and proactive monitoring.
Security Cameras
Deliver clear evidence with high-resolution cameras, continuous recording, and secure remote access—plus optional entry-level alarm kits for door and window protection.
Fob Access Control
Replace keys with fob, card, or mobile credentials. Gain schedules, audit logs, and integrations that keep buildings secure and easy to manage.
Local Landing Pages
Use the local hub that matches your geography, then compare related services if your project crosses internet, Wi-Fi, phones, and cabling.
Frequently Asked Questions
Can you reuse existing wiring?
Often yes. We test legacy cabling and recommend PoE extenders or wireless bridges if replacement is required.
Do tenants need smartphones?
No. Systems support traditional phone calls, dedicated indoor stations, or mobile apps depending on tenant preference.
Can we issue temporary access codes?
Yes. Create dated PINs or QR codes for contractors, cleaners, or deliveries and revoke them instantly from the portal.
Can we add a monitor in the back room?
Absolutely. We mount PoE displays or tie into existing TVs/tablets so staff can see and speak with visitors without leaving their workstations.
How are door releases logged?
Door releases can sync to your access control audit trail or generate alerts with camera snapshots for review.
Do you provide ongoing directory changes?
We offer support plans that include unlimited directory updates, firmware management, and remote diagnostics.
Service Areas
Local technicians cover Kelowna, the Okanagan, and Nanaimo with responsive onsite support for commercial environments.
Ready To Plan Door Entry & Intercom Systems?
Book a walk-through and we’ll provide drawings, options, and a clear scope tailored to your space.
Risk-reversal: you receive a documented scope and phased plan before installation starts, so stakeholders can approve with clear expectations.
Recent project proof
Call: 778-313-0602
Email: info@simplytelecom.ca
Office: Unit 105 - 2002 Enterprise Way, Kelowna, BC V1Y 9S7
Hours: Monday to Friday, 9am – 5pm